Frequently asked questions
1. What type of bookkeeping do we do?
This ranges from once in a month service performed at the end of each month or end of each week. If you haven’t done your bookkeeping/accounting in a while and need some clean-up we can also support you our business, while you handle the day-to-day operations of your business.
We work behind the scenes on the books, recording the activities that has occurred on a schedule of your choosing. We reconcile, review, manage Account receivables, Account payables, and provide financial reports. Our pricing is a function of the frequency of services and level of activity.
2. How does Virtual/outsourced Bookkeeping Services work?
We perform the bookkeeping/accounting support using QuickBooks Online.
Depending on the schedule that you choose for the books to be updated, we can perform the bookkeeping services daily, weekly, twice monthly, monthly, quarterly, and annually. Whenever our scheduled time occurs, the day before is the deadline to turn in documents that relate to the bookkeeping. We have many clients that don’t provide any documents, we can access the banking, credit/debit card, PayPal accounts online. This allows your dedicated bookkeeper/accountant to grab statements, look up deposit, expense details and be able to fill in a lot of the missing details without having to ask the client for all the information. If you don’t feel comfortable with that, we will rely on you to provide all the information. You should also check with your bank, many banks these days allow for view only access where we are assigned our own login.
3. How do I get my documents to you?
We use Dropbox, Google Drive, OneDrive, or email. We can conform to any process that makes our clients’ life easier.
4. When is the work performed? On a schedule?
Yes, on a schedule to be determined. Daily, weekly, twice a month, monthly, quarterly and annually. We can customize to any schedule that you need.
5. What if I need services outside the scope of schedule?
Our hourly or fixed rates may apply depending on the situation.
6. How much does it cost?
The frequency of the services performed, the level of activity and the complexity of the account affects the base price. Clean up jobs may be quoted at a flat or hourly rate. Our pricing page and free consultation form will provide you with more insights.
7. When are my payments due?
If you are a monthly recurring client, payment is due on the 1st of every month. If you have a special clean up project, a retainer is due to begin work and is generally charged on an hourly or fixed rate basis.
8. Why outsource my accounting department?
Let a professional do a professional's job. If you are like most business owners and CEOs, you take full pride in the services or products your company provides. You want to focus your time and energy on business strategy and goals. Outsourcing the accounting department to us at Optimo and Prime - a dedicated, highly skilled professional services firm allows you to do exactly that. By outsourcing your accounting to us, you'll save valuable time in your day, reduce operating costs and gain peace of mind.
9. Won't I lose control if the books are done by an outside service?
No. Instead you will actually have more control since you'll have accurate, up-to-date financial statements at your fingertips. You'll have more time and money to plan instead of simply reacting to business events.
10. Can other people access my data
No one can have access to your data without your company's express permission. We go the extraordinary lengths when it comes to security measures. Your data is backed up on a real time basis to a secure online repository.
11. Do I have to leave my current accountant?
Of course not. We are offering to take away your bookkeeping, tax and CFO headaches. Your current accountant will be grateful for accurate data that he or she can use to help you build more wealth and grow your business. But if you'd like, we would be glad to talk to you about providing business, advisory and individual tax preparation services. We are prepared to be a one-stop solution for all your financial needs.